Dedicated internet,live in hours.
Skip the weeks-long provisioning cycle. Instant DIA delivers symmetrical, uncontended dedicated internet access on DCConnect’s on-net infrastructure — ordered online, activated same-day at supported sites, backed by a real SLA from minute one.
The internet circuit you needed yesterday.
Traditional dedicated internet means a sales cycle, a site survey, a build ticket, and a multi-week wait. Instant DIA flips that: for sites already lit on the DCConnect on-net footprint, you select a bandwidth tier online and we activate the circuit same-day — no new fiber build, no waiting on a provisioning queue.
It’s still real DIA — dedicated, symmetrical, uncontended — not a best-effort broadband product. You get the SLA, the static IP block, and the support tier of an enterprise circuit, just without the lead time.
- Same-day activation. On supported on-net buildings, live within 24 hours of order confirmation.
- True dedicated access. Symmetrical, uncontended bandwidth — not shared with other tenants.
- Self-service ordering. Check building eligibility, pick a tier, and order online — no quote-and-wait.
- Scales with you. Bandwidth upgrades provisioned remotely — no re-cabling, no new install.
What you get
Four things that come standard.
Every Instant DIA circuit includes these four capabilities — no add-ons, no hidden upgrade tiers.
Same-Day Activation
For buildings already on the DCConnect on-net footprint, your circuit is provisioned and activated within 24 hours of a confirmed order — no site survey, no build ticket.
Symmetrical & Uncontended
Equal upload and download speeds on a circuit that’s yours alone — not shared bandwidth split across a building’s tenants during peak hours.
Static IP & Dual-Stack
Comes with a routed static IPv4 block and native IPv6 at no extra charge — ready for servers, VPN endpoints, and inbound services from day one.
Elastic Bandwidth
Need more headroom next quarter? Upgrade your tier remotely from the customer portal — no re-cabling and no new physical install required.
How it works
From order to online in four steps.
The whole point of Instant DIA is removing the wait — here’s what actually happens after you click order.
Check building eligibility
Enter your address. We instantly confirm whether your building is already on the DCConnect on-net footprint and which bandwidth tiers are available there.
Choose a tier & order online
Pick your bandwidth — 10 Mbps to 10 Gbps — and complete your order through the self-service portal. No sales call required, though our team is available if you want one.
NOC provisions remotely
Our NOC configures your port and routing remotely over existing on-net infrastructure. No technician dispatch, no new fiber pull, for eligible sites.
Circuit goes live
You receive activation confirmation, your static IP allocation, and portal access — typically within 24 hours of order confirmation.
Instant DIA vs. a traditional dedicated circuit.
Same product category, very different timeline. Here’s what the order-to-activation journey looks like side by side.
Technical specifications
The engineering details, on the table.
Everything in the spec sheet — interface types, protection modes, monitoring standards, and SLA parameters.
Interface
Physical Handoff
Ethernet UNI (User Network Interface) at each endpoint. Single-mode fibre with LC connectors as standard. RJ-45 copper available for sub-1GbE orders.
Bandwidth
Committed Rate
Bandwidth is reserved end-to-end and never shared. Available in standard increments from 2 Mbps up to 100 Gbps. No burst billing — your committed rate is always yours.
Layer
Layer-2 Ethernet
Transparent Ethernet transport. Single-tag 802.1Q or double-tagged QinQ (802.1ad). Protocol-agnostic — carry IP, MPLS, or any Ethernet frame over the circuit.
Protection
1+1 APS Switching
Diverse routing with automatic protection switching (APS). Primary and protection paths over geographically separated infrastructure. Sub-50ms failover with no manual intervention.
SLA
99.99% Availability
End-to-end availability SLA covering both A-end and Z-end. Packet loss ≤ 0.01%, latency within agreed bounds. Service credits applied automatically for any SLA breach.
Monitoring
OAM & Y.1731
Ethernet OAM for continuous end-to-end performance monitoring — frame loss ratio, delay, and jitter measurements. Alarms and performance data available in real-time via the NaaS portal.
Who uses this
Where Instant DIA wins.
When you can’t afford to wait weeks for a connection — but still need a real dedicated circuit, not best-effort broadband.
New Office Openings
Lease signed, move-in date locked, and the last thing you want is staff sitting around without internet. For on-net buildings, Instant DIA gets connectivity live before the desks are even unpacked.
Pop-Up & Event Connectivity
Trade shows, temporary retail, and short-term project sites need real bandwidth without a multi-year contract. Month-to-month terms and fast activation make Instant DIA a fit where standard DIA’s lead time and lock-in don’t work.
Backup & Failover Links
Add a fast-to-deploy secondary circuit alongside your primary connection for automatic failover, without the lead time normally associated with provisioning a second dedicated line.
Growing SMEs & Startups
Teams scaling fast can’t plan a connectivity order three weeks ahead. Self-service ordering and elastic bandwidth tiers let growing companies add capacity at the pace the business actually moves.
Frequently asked
Questions we get a lot.
Still have questions? Reach out our team can confirm eligibility for your specific building in minutes.
How does Instant DIA activate so much faster?
Speed comes from using existing on-net infrastructure. If your building already has a live DCConnect connection or is within an already-lit facility, activation is a remote configuration task, not a physical install — that’s what collapses weeks into hours.
What if my building isn’t on-net?
You can still order Instant DIA, but it will follow standard DIA provisioning timelines since a physical build is required. We’ll tell you upfront during the eligibility check which path applies to your address.
Is this really a dedicated circuit, or shared/business broadband?
It’s a genuine dedicated internet access circuit — symmetrical, uncontended, with a real SLA. The “instant” part refers to provisioning speed, not a reduction in service quality compared to traditional DIA.
Can I upgrade my bandwidth tier later?
Yes. Upgrades on eligible circuits are handled remotely through the customer portal, typically without a new physical installation. Downgrades are also supported, subject to your contract term.
What’s included in the SLA?
99.95% network availability, with defined packet loss and latency thresholds. Service credits are applied automatically to your invoice for any qualifying breach — no claim forms required.
Is there a minimum contract term?
No. Month-to-month is available on all tiers. Discounted rates apply for 12- and 24-month commitments if you want to lock in pricing for a longer-term deployment.
Need internet live by tomorrow?
Check your building’s eligibility now. If you’re on the DCConnect on-net footprint, we can have a quote — and a live circuit — in your inbox today.